For Organizations

Strengthen your duty of care. Be ready when it matters.

Organizations that send staff into high-risk environments have a duty to manage risk, and support when incidents affect their personnel. We encourage organizations to ensure risks are reasonably mitigated, help close gaps in post-incident support.

Duty of care:

Putting reasonable measures in place for foreseeable risks, before and after incidents.

POLICY AND STRATEGY SUPPORT:

Duty of care reviews

We assess where current systems may fall short and offer practical improvements based on real-world incidents.

Incident response planning and tabletop exercises

We help teams test their readiness through scenario-based planning that surfaces blind spots before a crisis hits.

Post-incident care protocols and referral structures

We support the creation or refinement of care pathways to ensure injured staff get timely, coordinated, and compassionate support.

Strategic guidance on complex staff care cases

We offer independent case support or advisory input when internal capacity is stretched or sensitive cases require discretion.

TRAINING AND WORKSHOPS

For HR teams, security and wellness staff, and leadership

We help teams understand that the post-incident phase is a high-stakes window where the right support can change the outcome of a staff member’s recovery.

Topics include: post-incident support, trauma literacy, psychological safety, legal and ethical duties

Drawing from lived experience and casework, we equip teams with practical tools to handle complex situations with empathy, clarity, and accountability.

Tailored delivery based on your context, risks, and needs

Sessions are adapted to your operational realities, whether you’re in HQ, a regional hub, or a high-risk field setting.

WHY IT MATTERS

You don’t need to have it perfect. But you do need a plan.

Failing to prepare or to care properly can lead to reputational risk, litigation, and long-term staff injury. Strong post-incident systems aren’t a luxury - they’re a necessity for responsible fieldwork.

Trustee Onboarding

For Boards of Directors and Trustees

Duty of care is more than compliance, it’s the foundation of ethical and sustainable governance. We help trustees understand risks, ask the right questions, and strengthen oversight.

Topics include:

Fiduciary duties (care, loyalty, compliance), risk-informed decision-making, post-incident oversight, and board-level roles in staff safety and recovery.

Tailored delivery:

Sessions can be designed for existing boards, one-on-one trustee inductions, or integrated into retreats and annual governance days.

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Terms, Conditions, and Disclaimer

Welcome to Proper Support. By accessing or using this website, you agree to the following terms and conditions. Please read them carefully.

1. Informational Purpose Only

The content provided on this website is for general information purposes only. Proper Support offers informal support and guidance to individuals impacted by injury, trauma, or grievance within the humanitarian aid sector. We are not a law firm. Nothing on this website should be interpreted as legal, medical, or psychological advice.

2. No Legal Representation or Advice

Proper Support does not provide legal advice, legal representation, or formal legal services of any kind. Any opinions or insights we share are offered informally, based on lived experience and networks of knowledge. Our support is non-binding, and should not be relied upon in place of advice from a qualified professional.

3. No Client Relationship Established

Engaging with Proper Support through this website or by contacting us does not create any lawyer-client, therapist-client, or fiduciary relationship. We reserve the right to decline support requests at our discretion.

4. Voluntary Contact and Communication

If you choose to contact us via email, phone, or other means, you do so voluntarily. We do not collect personal data from website visitors unless you choose to provide it through direct contact. Any personal information you share with us will be treated with respect and confidentiality, in line with the principles of ethical, trauma-informed practice. We do not use cookies.

5. Third-Party Referrals and Responsibility

We may refer individuals to lawyers, doctors, therapists, or other professionals. These referrals are informal. Proper Support takes no responsibility for the services, decisions, or outcomes of any third-party engagement. You are responsible for any relationship you enter into with external providers.

6. Content Ownership and Limitations

All content on this site is owned by Proper Support unless otherwise credited. It may not be copied, redistributed, or used commercially without permission. Use of our materials does not imply endorsement or formal support.

7. Limitation of Liability

Proper Support is not liable for any loss, harm, or outcome resulting from your use of this website, reliance on its content, or engagement with our team. All services and content are provided “as is,” with no guarantee of accuracy, outcomes, or availability.

8. Changes to These Terms

We may update this page from time to time. Continued use of this website indicates your acceptance of any revised terms.

If you have questions about this policy or how we work, please email us at info@propersupport.ca.

Contact Us

I agree to the Privacy Policy.

Terms, Conditions, and Disclaimer

Welcome to Proper Support. By accessing or using this website, you agree to the following terms and conditions. Please read them carefully.

1. Informational Purpose Only

The content provided on this website is for general information purposes only. Proper Support offers informal support and guidance to individuals impacted by injury, trauma, or grievance within the humanitarian aid sector. We are not a law firm. Nothing on this website should be interpreted as legal, medical, or psychological advice.

2. No Legal Representation or Advice

Proper Support does not provide legal advice, legal representation, or formal legal services of any kind. Any opinions or insights we share are offered informally, based on lived experience and networks of knowledge. Our support is non-binding, and should not be relied upon in place of advice from a qualified professional.

3. No Client Relationship Established

Engaging with Proper Support through this website or by contacting us does not create any lawyer-client, therapist-client, or fiduciary relationship. We reserve the right to decline support requests at our discretion.

4. Voluntary Contact and Communication

If you choose to contact us via email, phone, or other means, you do so voluntarily. We do not collect personal data from website visitors unless you choose to provide it through direct contact. Any personal information you share with us will be treated with respect and confidentiality, in line with the principles of ethical, trauma-informed practice. We do not use cookies.

5. Third-Party Referrals and Responsibility

We may refer individuals to lawyers, doctors, therapists, or other professionals. These referrals are informal. Proper Support takes no responsibility for the services, decisions, or outcomes of any third-party engagement. You are responsible for any relationship you enter into with external providers.

6. Content Ownership and Limitations

All content on this site is owned by Proper Support unless otherwise credited. It may not be copied, redistributed, or used commercially without permission. Use of our materials does not imply endorsement or formal support.

7. Limitation of Liability

Proper Support is not liable for any loss, harm, or outcome resulting from your use of this website, reliance on its content, or engagement with our team. All services and content are provided “as is,” with no guarantee of accuracy, outcomes, or availability.

8. Changes to These Terms

We may update this page from time to time. Continued use of this website indicates your acceptance of any revised terms.

If you have questions about this policy or how we work, please email us at info@propersupport.ca.

Contact Us

I agree to the Privacy Policy.